- Ralliant (Plainville, CT)
- …Gems Sensors and Setra Systems to deliver high-quality sensing solutions, backed by reliable customer support on a global scale. As a part of Ralliant, we ... **ESSENTIAL FUNCTIONS** + Respond to customer inquiries via phone and email + Process...with internal teams on order status and changes + Customer portals + Run reports & audits of orders… more
- Nelnet (Hartford, CT)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... customer success. The ideal candidate will be responsible for ensuring exceptional customer service delivery, driving technical support excellence, and… more
- Lumen (Hartford, CT)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... product strategy and execution. Act as a liaison between technical and non - technical teams to...Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer… more
- Lenovo (CT)
- …identifying, vetting, and developing new leads within target accounts. + Lead technical discovery sessions to understand customer business challenges, ... proposals to prospective customers. + Respond to RFPs/RFIs, ensuring technical accuracy and alignment with customer objectives....events, conferences, and technical forums. + Provide technical training, support , and resources to Lenovo… more
- Eversource Energy (Windsor, CT)
- … customer service\. + Collaboration with internal and external technical Subject Matter Experts \(SMEs\) on multiple, complex projects providing focused ... project deliverables \(i\.e\. Safety, customer focus, technology, reliability, design standards, costs and schedule\)\....+ May be required to work extended hours to support project needs\. + Formulates Eversource technical … more
- Cengage Group (Hartford, CT)
- …sprint planning, and agile ceremonies with engineering teams + Actively manage technical debt, risks, and non -functional requirements within the roadmap **Skills ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As a Technical Product Manager for the ed2go team at Cengage Group,… more
- Lumen (Hartford, CT)
- …the future. **The Role** This position utilizes understanding of Lumen's target customer business needs and technical requirements, competitive environment and ... to provide a comprehensive solution and SoW to the customer . The Sr. Lead Technical Business Development...reusable, knowledge artifacts for the professional services team *Pre-sales Support * Customer Experience *Data System Updates **What… more
- Philips (Stamford, CT)
- This is an excellent opportunity to leverage technical expertise to increase customer loyalty and satisfaction through the timely diagnosis and repair of ... across a specific geographical location. **Your role:** + Provide technical recommendations that best suit the environment based on... recommendations that best suit the environment based on customer requirements, support the transition from a… more
- The Hertz Corporation (Hartford, CT)
- …high-quality app features on time and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer pain points and ... and user-centered design principles. + Excellent communication and collaboration skills across technical and non - technical audiences. We expect the starting… more
- Zoom (Hartford, CT)
- What you can expect We're looking for a Technical Business Development Manager to support the growth of our global Zoom Workplace business. In this role, you'll ... who require an accommodation due to a qualifying medical disability. Non -accommodation-related requests, such as application follow-ups or technical issues,… more