- The Cigna Group (Bloomfield, CT)
- We're seeking a customer-centric and execution-focused Omnichannel Product Manager to lead initiatives that empower our operational and service teams through ... + **AI-Powered Service Experience** + Integrate AI capabilities into omnichannel platforms to support chatbots, automated email responses, smart routing,… more
- SHI (Hartford, CT)
- …need to thrive - in our offices or yours.** **Job Summary** SHI is seeking a Senior Manager of Growth Marketing Programs to support our Healthcare business. The ... Sr . Manager of Healthcare Growth Marketing Programs...events, content, and campaign marketing teams to deliver an omnichannel campaign strategy. + Collaborate with product … more
- Ford Motor Company (Hartford, CT)
- …part of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader ... opportunities for improvement, assist in defining key metrics, and ensure our omnichannel system is optimized to achieve established KPIs. This Leader will… more
- Cornerstone onDemand (Bridgeport, CT)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... processes using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience… more
- Merck (Hartford, CT)
- …Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the strategic roadmap for US Commercial customer-facing ... roles, including that of the Field Sales Representative and Key Account Manager , this individual will partner closely with internal stakeholders across business and… more
- Sprinklr (CT)
- …- spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break ... orally and in writing, with all organizational levels, including senior management + Manage and track multiple detailed tasks...with C level executives as well as mid to Sr level Managers and provide direct support + Understanding… more
- Sprinklr (CT)
- …- spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break ... consistent, trusted customer experiences worldwide. **Job Description** **What You'll Do** The Senior Vice President of Financial Planning and Analysis is a key… more