- Robert Half Office Team (Grand Prairie, TX)
- …responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while ... up on voice messages, Live Chat, and responding to " warranty request" messages from our website/Cognito forms. * This...* This position is for all conflict resolution of warranty . * This is routinely accomplished by answering inbound… more
- Southland Industries (Carrollton, TX)
- …as primary point of contact for assigned teams' customers. + Receives customer warranty calls and service calls, determines the nature and extent of the service ... problem, and schedules the appropriate service to address the customer's needs. + Assigns and dispatches the appropriate service technician to match the needs of the call in a timely manner. Informs customers of ETAs and notifies them of any delays as they… more