- Teleperformance USA (DE)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Ryder System (Dover, DE)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Cardinal Health (Dover, DE)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
- TTEC (Dover, DE)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
- Fresenius Medical Center (Newark, DE)
- …& inclusive environment with endless growth opportunities + NO: Overnight, Sundays or on- call shifts, major holidays off (Thanksgiving, Christmas & New Year's Day) + ... improvement activities that enhance patient care outcomes and facility operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are… more
- Cardinal Health (Dover, DE)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Naven Health (Wilmington, DE)
- …we are a company aligned to the values of the nurses at our center - to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion ... of care. Works under very close direct supervision of the designated supervisor . **Job Description:** **Job Responsibilities** (listed in order of importance… more
- Datavant (Dover, DE)
- …medical record coding or a related field, preferred + Prior outbound/sales/collections/ call center experience preferred + Understanding of medical terminology ... send to other parties for coding + Log all call transactions into the designated computer software system(s) +...Assist with providing updated member and provider information to operations teams as required, including researching bad data as… more
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