• Contact Center Quality

    ASM Research, An Accenture Federal Services Company (Dover, DE)
    …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Dover, DE)
    …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Client Care Specialist

    City National Bank (Newark, DE)
    …situations and issues requiring escalation. Provide feedback from clients to Client Contact Center Management regarding service quality , products, services, ... *CLIENT CARE SPECIALIST * WHAT IS THE OPPORTUNITY? The Client Care...issues and fee concerns. Review online manuals and Call Contact Center Reference Guide (CCRG) to ensure… more
    City National Bank (07/16/25)
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  • Pursuit Specialist Job Details | Black…

    Black & Veatch (Wilmington, DE)
    **Pursuit Specialist ** Date: Jul 2, 2025 Location: US Company:..._are_ Black & Veatch. We put them at the center of everything we do and empower them to ... Lead and/or contribute to the development of compliant, high quality RFI/RFQ/RFP responses and supporting material from assignment through...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    Black & Veatch (07/03/25)
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  • Senior AutoCad Electrical Specialist Job…

    Black & Veatch (Wilmington, DE)
    **Senior AutoCad Electrical Specialist ** Date: Jul 1, 2025 Location: US Company: Black & Veatch Family of Companies **Together, we own our company, our future, and ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...the correct format and contents of the required deliverables Quality / Continuous Improvement: + Promotes quality more
    Black & Veatch (05/13/25)
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  • Correspondence Policy Specialist

    Evolent (Dover, DE)
    …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
    Evolent (06/17/25)
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  • Reimbursement Specialist

    Cardinal Health (Dover, DE)
    …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
    Cardinal Health (06/24/25)
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  • Lead Electrical Engineer - 765kV EHV Substation…

    Black & Veatch (Wilmington, DE)
    …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... have the opportunity to: + Function as a technical specialist or in a lead substation design role encompassing...clients. + Be responsible for the overall execution and quality of substation projects as a leader within a… more
    Black & Veatch (05/13/25)
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  • Lead Electrical Engineer - Data Centers Job…

    Black & Veatch (Wilmington, DE)
    …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... will be aligned to projects that support our Data Center team. The foundation of BV Operations provides the...have the opportunity to: + Function as a technical specialist or in a Project Lead role. + Lead… more
    Black & Veatch (05/13/25)
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  • Lead Electrical Engineer - 765kV EHV Substation…

    Black & Veatch (Wilmington, DE)
    …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... have the opportunity to: + Function as a **technical specialist ** in a lead substation design role encompassing **EHV...subcontractors + Hold responsibility for the overall execution and quality of substation projects as a leader within a… more
    Black & Veatch (05/13/25)
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