- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Dover, DE)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- TTEC (Dover, DE)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Dover, DE)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Intermountain Health (Dover, DE)
- …and email required. + Experience in a call center environment. + Experience in a Customer Service role with Intermountain. + Customer service experience, ... **Job Description:** The function involves performing quality reviews for caregivers in English and Spanish,...Two (2) years of experience in an Intermountain RCO customer service role. + Experience in healthcare.… more
- TD Bank (Wilmington, DE)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely ... This role may interact with key stakeholders and third-party service providers to deliver AML/ATF/Sanctions/ABAC programs that satisfy regulatory requirements.… more
- Wolters Kluwer (Dover, DE)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- TTEC (Dover, DE)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Dover, DE)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Dover, DE)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
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