- Highmark Health (Dover, DE)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Highmark Health (Dover, DE)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Fresenius Medical Center (Bridgeville, DE)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including ... and supports staff in understanding the emotional psychological and behavioral impact of Chronic Kidney Disease on the patient... customer services standards. + Accountable for outstanding customer service to all external and internal… more
- Sunrise Senior Living (Wilmington, DE)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... other life enrichment activities daily. + Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members… more
- Sunrise Senior Living (Wilmington, DE)
- …for residents to and from various activities while providing quality service . Responsible for maintaining paperwork and records in addition to maintaining ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...learn about pertinent information and any resident's physical and behavioral changes. + Train Sunrise Senior Living team members… more
- General Motors (Dover, DE)
- …Dealer, Advisor, and Marketing teams to prioritize follow-up, lead scoring, and behavioral nudges that increase close rates. + Oversee eCommerce flows, supporting a ... deliberate shift to digital where pre-owned customer behavior warrants. + Use CRM, marketing automation, and sales ops tools to manage campaign triggers and… more
- Sharecare (Dover, DE)
- …processes into practice. + Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success ... program design and call cadence for education, assessment, intervention, and behavioral goal setting. + Identifies educational needs of participant and facilitate… more