• Jr . Customer Service…

    GAP Solutions Inc (Dover, DE)
    …available during all times as necessary to augment federal staff. **Position Objective:** The Jr . Customer Service Representative (CSR) will provide ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...center that receives reports of criminal or suspicious activity. Jr . CSRs serve as frontline call handlers, responsible for… more
    GAP Solutions Inc (10/09/25)
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  • Program Manager (Call Center Operations)

    GAP Solutions Inc (Dover, DE)
    …contract compliance, managing overall program execution, and leading a team of Sr. and Jr . Customer Service Representatives. The PM will oversee staffing, ... immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors… more
    GAP Solutions Inc (10/09/25)
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  • Deputy Program Manager (Call Center Operations)

    GAP Solutions Inc (Dover, DE)
    …updates, and incident reporting. + Provide direct supervision and mentoring to Sr. and Jr . Customer Service Representatives as needed. + Coordinate with ... immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors… more
    GAP Solutions Inc (10/09/25)
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