- The Hertz Corporation (Dover, DE)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Acxiom (Dover, DE)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- JPMorgan Chase (Wilmington, DE)
- …**Job Summary:** As the Vice President - Channel Trends & Insights Customer Success Manager on the Customer Experience (CX) Success Office team you will ... The Customer Experience (CX) Success Office is seeking aChannel Trends & Insights Customer Success Managerto guide a culture of client centricity through… more
- Michaels (Middletown, DE)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - MIDDLETOWN, DE Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nelnet (Dover, DE)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Wolters Kluwer (Wilmington, DE)
- …trusted advisor, escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your ... **Senior Customer Service Technical Specialist (Account Manager -CSAM)...or related field (Master's preferred). + 7+ years of experience in enterprise technical support, customer success,… more
- Ford Motor Company (Dover, DE)
- …team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to life in the FordPass mobile ... and key results (OKRs) for the FordPass Vehicle Care experience . Analyze usage data, customer feedback, and...a specific digital product launch as the Lead Product Manager . **Even better, you may have ** + Proven… more
- Cardinal Health (Dover, DE)
- …commercializing and monitoring the appropriate products and services. **_The Senior Marketing Manager , Customer Insights & Advisory Boards, is responsible for ... to empower sales and strategy teams. **_Job Summary_** The **_Senior Marketing Manager , Customer Insights & Advisory_** **_Boards,_** is responsible for shaping… more
- Confluent (Dover, DE)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Cardinal Health (Dover, DE)
- **Job Summary** The Manager - Customer Training is responsible for leading a team of customer training consultants and executing strategic, goal-aligned ... 8+ years of experience in Learning & Development, Leading teams, or Customer Training, with a focus on instructional design and facilitation preferred + … more