- PennyMac (St. Louis, MO)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... provide oversight and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of … more
- PennyMac (St. Louis, MO)
- … experience + 7+ years of Mortgage experience required + Management experience in a Call Center Environment + Ability to work with call monitoring ... journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and... will : + Directly supervise employees in a call center environment providing support to the mortgage… more
- TEKsystems (St. Louis, MO)
- …leading financial services organization as a Mortgage Fulfillment Manager within our Customer Experience Operations team. In this role, you'll lead a dynamic ... group of Customer Experience Specialists, driving operational excellence and...Experience : Proven management experience in a call center environment, preferably within mortgage or… more
- Insight Global (St. Louis, MO)
- …MO 1+ year experience working in loan collections or financial industry Mortgage Processing Experience Call center experience Bachelor's Degree ... Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience working in Call Center Environment Excellent… more
- PNC (Clayton, MO)
- …Innovation, Mortgages, Sales **Competencies** Coaching Others, Customer Experience Management., Effective Communications, Matrix Management, Mortgage ... lead distribution and lead management strategies. + Manages activities to align with customer experience expectations. PNC Employees take pride in our reputation… more
- PennyMac (St. Louis, MO)
- …of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer service role, ... within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate... call center environment is required. If no mortgage experience , 2+ years of direct … more
- PennyMac (St. Louis, MO)
- …of 24 months of mortgage processing experience preferably with direct customer contact in a call center environment is required + Bilingual Spanish is ... the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating in a call center… more
- TEKsystems (St. Louis, MO)
- Description The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer ... Mortgage Fulfillment Division (MFD). Operate in a Call Center environment as a customer success...the below qualifications: * Minimum or 1 year of experience in the mortgage industry * Must… more
- Insight Global (St. Louis, MO)
- …mortgage industry clients. In this role, you will lead a team of 7-8 Customer Experience Specialists within the Mortgage Fulfillment Division to deliver ... Skills and Requirements 3+ years' experience in a call center environment, preferable mortgage or financial industry General… more
- Insight Global (St. Louis, MO)
- …websites and applications. 7. Contribute to achieving key performance metrics, including customer satisfaction, abandoned call rates, number of calls answered, ... websites and applications. 7. Contribute to achieving key performance metrics, including customer satisfaction, abandoned call rates, number of calls answered,… more