- SKC Communication Products LLC (Dallas, TX)
- Tier I Service Technician + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video , and email. + ... calls to client locations to troubleshoot and resolve audio-visual equipment problems. + Possess working knowledge of Audio,...build customer relationships. + Answer client calls (audio and video ) and emails, open & follow-up on Service… more
- SKC Communication Products LLC (Dallas, TX)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... video , and email. + Make service calls to client locations to troubleshoot and resolve audio-visual equipment problems. + Possess working knowledge of Audio, … more
- BRAVAS, Beautiful Places. Smart Spaces. (The Colony, TX)
- …recurring issues and be a master at handling client escalations . Process incoming AV and Security service requests and determine urgency . Manage on call ... of work orders appropriately and ensure revenue is captured appropriately. . Delegate service tickets to the appropriate tech to ensure completion . Design… more
- SKC Communication Products LLC (Dallas, TX)
- …regularly completed within the budgeted time. . Assist with client and/or Field Technician in resolving service issues. . Provide feedback to facilitate ... GENERAL PURPOSE An AV Programming position at SKC requires an immense...to field personnel. Programming, testing & support of complex audio-visual control systems in a variety of customer environments… more