- Deloitte (Dallas, TX)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Mass Markets (Dallas, TX)
- …this position, you will resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Dallas, TX)
- …is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy . Improve relations with open ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- Citigroup (Irving, TX)
- …and the business. This role will be operating within the Contact Center Operations team within our Operations Technology group in Citi. Recognized technical ... that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals...TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot… more
- Bank of America (Plano, TX)
- …programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation ... based insights + Partner across organization lines including Fraud Strategy , Technology , Risk & Compliance in the...Risk & Compliance in the development of IVR & Contact Center authentication strategy and… more
- USAA (Plano, TX)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims… more
- Wells Fargo (Irving, TX)
- …Principal Engineer focused on Site Reliability Engineering (SRE) in support of our Contact Center Technology Telephony, Workforce Management, Data and ... and technical needs across multiple groups + Lead the strategy and resolution of highly complex and unique challenges...management **Desired Qualifications:** + Focused on risk mitigation in Contact Center Data and Telephony Platforms +… more
- Publicis Groupe (Plano, TX)
- …We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative ... power of data and technology to inspire and move people and business forward....more. **Responsibilities** + Support the development of cross-channel media strategy and planning, as well as manages the completion… more
- TIAA (Dallas, TX)
- … technology + Manage TIAA's Network Services team across strategy , architecture, engineering, product management, people and business management, financial ... Wide Area Network (WAN), Campus Area Network (CAN), Data Center Network (DCN), and Local Area Networks (LAN), Wireless...global technology transformation across multiple businesses and technology units + Establishes the strategy for… more
- Publicis Groupe (Plano, TX)
- …We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative ... power of data and technology to inspire and move people and business forward....assistance with the application or onboarding process specifically, please contact ###@publicis.com. All your information will be kept confidential… more