- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced ... personalized service during an account -level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
- ServiceNow, Inc. (Orlando, FL)
- …better. **What you get to do in this role:** ServiceNow is currently seeking an Account Escalation Manager to manage customer accounts requiring an enhanced ... personalized service during an account -level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
- ServiceNow, Inc. (Orlando, FL)
- …believe strong relationships and clear communication are key. We're currently seeking a **Senior Account Escalation Manager ** to join our team and support ... customer challenges and restore satisfaction. + Taking full ownership of account escalation activities, ensuring clear goals, accountability, and progress.… more
- ServiceNow, Inc. (Orlando, FL)
- …Join us as we pursue our purpose to make the world work better for everyone. ** Manager , Account Escalation Engineering (US)** **Team & Role** Our Account ... stand out. We are currently seeking a Manager to lead our US Account Escalation Engineering team. **What you get to do in this role:** This is an extremely… more
- Suddath (Jacksonville, FL)
- …visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. The Manager of Account Coordination will oversee and streamline the sales ... experience and drive customer retention. + Serve as a point of escalation for the Account Coordination Team, addressing their needs and resolving any issues that… more
- Red Hat (Tallahassee, FL)
- …is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the Southeastern US In this role, you will ... so they can focus on growing their businesses. Technical account management is a premium support offering that builds,...Hat products * Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams * Complete… more
- ServiceNow, Inc. (Orlando, FL)
- …in this role:** + Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. + ... deliver an incredible customer support experience. + Refine Support Account Management interactions and processes through the extensive use...+ Advocate for critical customer issues as a critical escalation point. + Work with your team members in… more
- Comcast (Jacksonville, FL)
- …your career at Comcast. **Job Summary** Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of ... existing mid-market customers. Develop and manage overall account strategies for specific named account customers,...+ Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. +… more
- ServiceNow, Inc. (Orlando, FL)
- …get the most out of ServiceNow-while shaping the future of work. As a **Support Account Manager (SAM)** , you'll build strong relationships with a select group ... are collaborative, thoughtful, and driven to help customers succeed. Join our **Support Account Management (SAM) Services team** , where you'll play a key role in… more
- WheelHouse IT (Fort Lauderdale, FL)
- …team of technical professionals while driving sales growth and customer satisfaction. The Account Manager is responsible for client retention and growth, leading ... business needs and recommending tailored IT solutions. + Act as the escalation point for complex technical issues, ensuring prompt resolution and client… more