- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** ServiceNow is currently seeking an Account Escalation Manager to manage customer accounts requiring an enhanced ... personalized service during an account -level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
- ServiceNow, Inc. (Orlando, FL)
- … Escalations. This role will be responsible for leading the West Coast AMS Account Escalation Management Team. The Account Escalation Management ... of normal business hours as needed. Responsibilities + Managing a team of Account Escalation Managers + Ensure all key Business Metrics are maintained for the… more
- AON (Lake Mary, FL)
- Health and Benefits Account Manager for Consumer Benefit Solutions Location: Lake Mary, Florida (3 days a week in office) As part of an industry-leading team, ... in Lake Mary, Florida As a Health and Benefits Account Manager - Consumer Benefit Solutions, you...on content for weekly call agendas and items of escalation + Daily project management throughout the program life… more
- Ralliant (Tallahassee, FL)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer(s) ... TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted,...with Proposal and Pricing teams. + Serve as primary escalation point of contact for assigned accounts. + Partner… more
- Crane Aerospace & Electronics (Fort Walton Beach, FL)
- **Crane Aerospace & Electronics** is seeking to hire a **Customer Account Manager ** in **Fort Walton Beach, FL.** **About Crane:** Crane Aerospace & Electronics ... solutions that enable the latest defense technology! **Job Summary:** The Customer Account Manager (CAM) owns the commercial relationship with assigned Original… more
- Comcast (Jacksonville, FL)
- …your career at Comcast. **Job Summary** Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of ... existing mid-market customers. Develop and manage overall account strategies for specific named account customers,...+ Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. +… more
- Rubrik (Tallahassee, FL)
- …presentation, written, and verbal communication skills. + Has proven experience with Escalation management, Proactive account management skills at the global ... come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer Success...The CEM functions as an extension of the Sales Account Team, and partners with the customer to achieve… more
- Percepta (Melbourne, FL)
- …we bring first-class service across each market we support. As a Client Service Manager onsite in Melbourne, FL, you'll be a part of creating and delivering amazing ... culture.** **What You'll Be Doing ** The Client Service Manager (CSM) will work with luxury clients as a...up on issues or concerns to the point of escalation or resolution + When providing information, check for… more
- OneRail (Orlando, FL)
- OneRail is seeking a proactive and driven Customer Success Manager /Client Service Manager who thrives on delivering exceptional customer success in a rapidly ... to best practices while ensuring prompt resolution of issues and effective escalation when needed. Responsibilities + Proactively monitor customer health to identify… more
- Cardinal Health (Tallahassee, FL)
- …business objectives and optimizing vendor performance. **_Job Summary_** The Manager , Vendor Relationship Management will support Cardinal Health's Global Business ... to contractual obligations, and early identification of risks. The Manager , Vendor Relationship Management drives discipline across governance forums, ensures… more