- Coinbase (Tallahassee, FL)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Tallahassee, FL)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Tallahassee, FL)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Tallahassee, FL)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Coinbase (Tallahassee, FL)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Tallahassee, FL)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- Coinbase (Tallahassee, FL)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- GovCIO (Tallahassee, FL)
- …integration. + Write QA notebook(s) for all engineering work to be checked by CX Insights QA personnel, aligned with published policy. + Align engineering work with ... + Documentation for Data Products + Assist in reducing technical debt related to the items listed above. +...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more