- CDR Maguire (Miami, FL)
- CDR Health Care, Inc., is hiring Call Center Agents to provide vital support by managing customer inquiries, applications, and cases from start to finish. This ... to effectively address customer inquiries. + Adhere to established call center scripts, processes, and guidelines to ensure consistent customer service.… more
- Molina Healthcare (Tampa, FL)
- …and usage. * Experience designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity. * Working knowledge of ... JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have… more
- VentureTech Solutions (Plantation, FL)
- …for transforming operational data into clear, actionable insights that directly improve call center performance, agent productivity, customer experience, and ... Call Center Operations & Dialer Administrator... Call Center Operations & Dialer Administrator Role Summary The...Partner with Sales and Operations to improve script effectiveness, call flows, and agent guidance tools. +… more
- Aaron's Inc (Pompano Beach, FL)
- …terms and benefits and ensuring customers are fully satisfied with the product. A Call Center Renewal Agent builds relationships with customers over the ... salary range for this role is $17.00 to $20** **.00 hourly. **Summary** Call Center Renewal Agents serve as coaches to our customers, obtaining lease renewal… more
- HUB International (St. Petersburg, FL)
- …policies designed to meet the diverse needs of our customers. We are seeking a **Remote Call Center Agent ** to join our team and assist consumers in choosing ... the right **travel insurance** policies. As a Call Center Agent , you will be responsible for providing exceptional customer service, answering inquiries, and… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …Integrate PioneerRx with third-party systems such as: + Enterprise workflow management tools + Call center agent platforms + Insurance verification systems + ... Ensure all custom solutions are secure, scalable, and compliant with healthcare regulations. 3. Strategic Technology Leadership + Stay informed on emerging technologies and trends in the specialty pharmacy and healthcare IT space. + Evaluate and recommend new… more
- Mass Markets (Macdill AFB, FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- LCEC (North Fort Myers, FL)
- JOB TITLE: Workforce Specialist - Call Center Location: North Fort Myers, FL Work Hours: M-F, 8:00am - 5:00pm Our benefits include: + Company-wide annual ... Excel proficiency (pivot tables, formulas, modeling). (Required) + Strong understanding of call center KPIs (SLA, ASA, AHT, Adherence, Shrinkage, Occupancy).… more
- Mass Markets (FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Aspen Dental (Tallahassee, FL)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more