- AssistRx (Orlando, FL)
- …as needed based on department, program, and project requirements. Requirements + Previous call center experience participating in quality call ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- Mass Markets (Macdill AFB, FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …- Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience ... everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- AssistRx (Orlando, FL)
- …associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and ... quality , client relationships, and customer service. The Quality Assurance Specialist regularly provides support to...records to ensure program metrics are met + Preparing call center reports and tracking service trends… more
- CenterWell (Tallahassee, FL)
- …appropriate courses of action. The Mail Operations Pharmacist ensures adherence to quality assurance standards, accurate tracking techniques and a review process ... safe, reliable pharmacy services and is committed to excellence and quality . Through our home delivery and over-the-counter fulfillment services, specialty, and… more
- University of Miami (Medley, FL)
- …with Quality Assurance team to monitor and analyze team's quality and patient satisfaction metrics (ie call monitoring for adherence, compliance of ... the entirety of the team's operations by effectively building call center culture according to our core...of staff to ensure performance goals for customer satisfaction, quality , productivity, and key performance metrics are consistently met.… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …participates in walk-through, inspection, review and user group meetings for quality assurance . + Participates in production implementation verification and ... and services for adherence to government directives, standards and guidelines concerning quality assurance . + Responsible for entering defects into defect… more
- Oracle (Tallahassee, FL)
- …+ Strong verbal and written communication skills + Strict attention to detail + Quality assurance + Shift schedule may include weekends and holidays. + 3+ ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Encore (Orlando, FL)
- …to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * Attends BEO, Pre-Cons, and pre-production ... functions. **Work Environment** _Hotel_ Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt,… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... years of combined and/or pharmaceutical manufacturing, QA or QC assurance roles managing and directing quality oversight...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more