• Claims Agent II

    NextEra Energy (Juno Beach, FL)
    ** Claims Agent II ** **Date:** Jul 15, 2025 **Location(s):** Juno Beach, FL, US, 33408 **Company:** NextEra Energy **Requisition ID:** 88492 Florida Power & ... We look forward to working together and making an impact! This claims position is specifically responsible for investigating, subrogating and collecting for damages… more
    NextEra Energy (06/17/25)
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  • Spanish Licensed Health Insurance Agent

    Mass Markets (FL)
    …trusted partner in the industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be responsible for ... and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and up-to-date… more
    Mass Markets (05/19/25)
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  • Remote Licensed Property & Casualty Insurance…

    Mass Markets (FL)
    …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
    Mass Markets (07/08/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (FL)
    …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
    Mass Markets (05/24/25)
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  • Work at Home Customer Service Agent…

    Mass Markets (FL)
    …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
    Mass Markets (05/30/25)
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  • Bilingual Toll Collection Agent

    Mass Markets (Tampa, FL)
    …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
    Mass Markets (05/28/25)
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  • Regulatory Specialist II

    MyFlorida (Tallahassee, FL)
    REGULATORY SPECIALIST II - 79011071 Date: Jul 2, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... Agency: Business and Professional Regulations Working Title: REGULATORY SPECIALIST II - 79011071 Pay Plan: Career Service Position Number:...telephone and e-mail. This position works as a Call Agent for the Customer Contact Center (CCC). The Work… more
    MyFlorida (07/09/25)
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  • Real Time Analyst

    Mass Markets (FL)
    …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
    Mass Markets (06/13/25)
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  • Quality Assurance Specialist

    Mass Markets (FL)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
    Mass Markets (06/13/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Macdill AFB, FL)
    …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
    Mass Markets (06/04/25)
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