- Kyndryl (Tallahassee, FL)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Pegasystems (Tampa, FL)
- …+ Build trusted advisor relationships with client stakeholders, including contact center leaders, customer experience executives, and operations managers ... Service industry, with demonstrated knowledge of contact center operations, customer experience management, service delivery models, and industry best… more
- MyFlorida (Tallahassee, FL)
- …Attendance is an essential function. MINIMUM QUALIFICATIONS: + Previous contact center or customer service experience PREFERRED QUALIFICATIONS: + ... quality customer service through the Educator Certification Contact Center from 8:00 Am to 5:00...We are always improving our technology, our tools, our customer 's experiences and ourselves. * A rewarding experience… more
- TECO Energy (Tampa, FL)
- …Administrative experience in a utility environment. + PGS Local Operations and/or PGS Contact Center / Customer Service experience . + Experience ... GED. + Minimum of 2 years of administrative and/or customer service experience related to the duties...Major Market:** Tampa **Job Segment:** Gas, Gas Technician, Call Center , Facilities, Database, Energy, Customer Service, Operations,… more
- Mass Markets (Tampa, FL)
- …commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- MyFlorida (Tallahassee, FL)
- …the posting of this advertisement. + Preference may be given to those applicants who have Customer Contact Center experience . + Preference may be given ... Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Division of Service Operations - Customer Contact Center REGULATORY SPECIALIST II… more
- ADP (Maitland, FL)
- …time off for volunteering for causes you care about. Bonus points for these: + Previous contact center experience + Help desk experience + Customer ... If you don't have a college degree, other acceptable experience could include: + 2-5 years of customer...role, you must be comfortable working in a call center environment as part of a structured day. Our… more
- TruGreen (Tampa, FL)
- … Requirements** + High School diploma/GED required with 2+ years Contact Center , Telemarketing, or Inside Sales experience required + Associate degree or ... and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a...preferred + 1 or more years senior level sales experience preferred **Competencies** + ** Customer Focus** -… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Humana (Tallahassee, FL)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
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