- EverBank (Jacksonville, FL)
- ** Contact Center Leader ** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, ... and Genesis) **Preferred Qualifications** + 10+ years of recent experience as a contact center leader + Experience implementing enterprise-wide contact … more
- Kyndryl (Tallahassee, FL)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Deloitte (Miami, FL)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead ... the transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This… more
- University of Miami (Medley, FL)
- …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...and/or supervise the work of others. + Ability to lead , motivate, develop and train others. + Proficiency in… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that...analyze, and solve a variety of problems. Ability to lead , motivate, develop and train others. Ability to process… more
- Zoom (Tallahassee, FL)
- …provide recommended solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to lead and manage complex sales cycles ... (Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has… more
- USAA (Tampa, FL)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims… more
- USAA (Tampa, FL)
- …+ Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. + Ensures risks associated with business ... consulting, and/or process engineering/optimization. + 3 years of direct team lead , supervisory or management experience. + Experience leading and/or participating… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... We are looking for a motivated and results-driven Team Leader to oversee a team of call center...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Pearl Interactive Network (Tallahassee, FL)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, ... Do you lead with empathy, drive performance with purpose, and...service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and… more
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