- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The Call ... Center Quality Analyst 1 is responsible for monitoring... Center Quality Analyst 1 is responsible for monitoring call ...and clinical triage and scheduling. + Contact Center QA: Monitors agent calls for quality … more
- VentureTech Solutions (Plantation, FL)
- Call Center Operations Analyst Role Summary The Call Center Operations Analyst is responsible for transforming operational data into clear, actionable ... the corporate office located in Plantation, FL. Remote is not available. Call Center Operations Analyst Key Responsibilities 1. Performance Analytics & KPI… more
- MyFlorida (Largo, FL)
- OPS QUALITY CONTROL ANALYST (STAFF ASSISTANT)- 65650024 Date: Nov 20, 2025 The State Personnel System is an E-Verify employer. For more information click on our ... . Requisition No: 861599 Agency: Elder Affairs Working Title: OPS QUALITY CONTROL ANALYST (STAFF ASSISTANT)- 65650024 Pay Plan: Temp… more
- Carnival Cruise Line (Miami, FL)
- …leadership in cross-functional collaboration, project ownership, and strategic influence. The analyst guides internal teams-including contact center and ... The Senior Casino Marketing Analyst is responsible for leading the execution and...revenues. Prepares monthly materials for leadership's review. + Guides contact center and customer service teams to… more
- MyFlorida (Tallahassee, FL)
- …support, help desk or network environment with experience in telephony, network or contact center troubleshooting. Minimum 1 year of experience with Microsoft ... from CompTIA or in CCNA (https://www.fieldengineer.com/skills/cisco-certified-network-associate/) . Experience with contact center or workforce management systems (eg,… more
- MyFlorida (Tallahassee, FL)
- …Estimator Tool (https://compcalculator.myflorida.com/) Division of Service Operations - Customer Contact Center Senior Management Analyst Supervisor ... Senior Management Analyst Supervisor in the Customer Contact Center (CCC). The Work You Will...to established performance measures. + Uses information gathered from quality assurance reviews to assist supervisors in developing training… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Citigroup (Jacksonville, FL)
- …growth and progress together. **Job Description Summary** **:** The Entitlement Management Analyst , AVP is a crucial role responsible for managing and ensuring ... applications and systems, including Mainframe, Eclipse US, and Salesforce Lightning. The analyst acts as a liaison between business units, IT, and security teams… more
- University of Miami (Miami, FL)
- …of Miami Health System IT Department has an opportunity for a full-time Epic Analyst 2. The Epic Analyst 2 assists Associate Epic Analysts on the ... to optimize the application's configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and… more
- MyFlorida (Lake City, FL)
- Property Analyst - 77072578 Date: Nov 21, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... Agency: Florida Fish and Wildlife Conservation Commission Working Title: Property Analyst - 77072578 Pay Plan: Career Service Position Number: 77072578 Salary:… more