- Carnival Cruise Line (Fort Lauderdale, FL)
- …simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Contact Center Training , Knowledge & Quality Analyst to fill ... objectives. Here is a summary of what Princess is looking for in its Contact Center Training , Knowledge & Quality Analyst. Is this you?… more
- MyFlorida (Tampa, FL)
- CONTACT CENTER INTERVIEWING CLERK - 60023680 Date: Dec 10, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... Requisition No: 866490 Agency: Children and Families Working Title: CONTACT CENTER INTERVIEWING CLERK - 60023680 Pay...the hiring process is not delayed. + Experience, education, training , knowledge , skills and/or abilities as well… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... swiftly and accurately (20+ words a minute) + Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that...to their peers and assisting in on the job training for new hires. This position involves the delivery… more
- University of Miami (Medley, FL)
- …etiquette, registration completeness and accuracy, and clinical triage and scheduling. + Contact Center QA: Monitors agent calls for quality assurance, including ... UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The...inquiries for accuracy and completeness. This position requires expert knowledge in the respective scheduling and/or on-call paging and/or… more
- Prime Therapeutics (Tallahassee, FL)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports ... quality and risk management to meet call center target metrics + Ensures complete and accurate documentation...External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. + Conducts comprehensive professional assessments of ... External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure...is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business… more
- Mass Markets (Tampa, FL)
- …paid training . Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech ... Follow all required scripts, policies, and procedures + Utilize knowledge base and training to accurately answer...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more