- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- AssistRx (Orlando, FL)
- …in productivity, quality , internal team relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...absent; Arrives at meetings and appointments on time. + Customer Service - Manages difficult or emotional… more
- AssistRx (Orlando, FL)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- AAR (Homestead, FL)
- **Title:** F-16 Quality Assurance Inspector **Location:** United States-Florida-Homestead-Homestead Air Reserve Base **Job Number:** 16826 **SUMMARY:** Perform ... of all ISO 9001:2008, US Government, defense department, and customer quality audits. + Prepares all necessary...to ensure services are performed accurately. + Execute the Quality Assurance Program Plan (QAPP) and all… more
- Pegasystems (Tampa, FL)
- …processes including case management, omnichannel engagement, customer journey orchestration, service level management, quality assurance , and workforce ... Senior Specialist Solutions Consultant - Customer Service Job Category: Pre-Sales Consulting Location: US - Florida - Remote **Meet Our Team:** The Customer … more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- MyFlorida (Tallahassee, FL)
- QUALITY ASSURANCE RETIREMENT SPECIALIST - 72002460 Date: Nov 14, 2025 The State Personnel System is an E-Verify employer. For more information click on our ... . Requisition No: 865276 Agency: Management Services Working Title: QUALITY ASSURANCE RETIREMENT SPECIALIST - 72002460 Pay Plan:… more
- AssistRx (Orlando, FL)
- …for overseeing the development, implementation, and continuous improvement of software quality assurance processes within an organization (functional & ... goals and client (internal & external) expectations. + Establish quality assurance metrics, processes & best practices...+ Maintain documentation for test strategies, test cases, and quality metrics. Customer Focus: + Understand … more
- Compass Group, North America (Gainesville, FL)
- …and 17,000 professional food service team members. **Job Summary** **The Quality Assurance Manager** is responsible for development and maintenance of all ... QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and...Controls for Human Food. A strong background in manufacturing, quality assurance and strong understand of FSMA… more
- Mass Markets (Macdill AFB, FL)
- …industry-leading organization. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA ... analysts, ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
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