• ZCX Consulting Solution Engineering Manager

    Zoom (Tallahassee, FL)
    Global CX Consulting Solutions Engineer What you can expect Zoom is hiring a Solution Engineering Manager for its Contact Center CSE organization. The ... Experience CSE teams. Responsibilities include leading a team of Consulting Solutions Engineers, fostering a culture of...Solution Engineers act as experts in Zoom's Contact Center solutions , leading the technical side of the CX… more
    Zoom (05/08/25)
    - Related Jobs

  • President, MCI Technology Division

    Mass Markets (FL)
    …and stakeholders, and reinforcing the company's position as a leader in BPO and CX solutions . CANDIDATE QUALIFICATIONS ARE YOU THE RIGHT FIT TO LEAD MCI? ... strategic direction, operational excellence, and sustainable growth across our global call center network. This role demands visionary leadership, cross-functional… more
    Mass Markets (04/02/25)
    - Related Jobs

  • Sr. Solution Architect- AI

    Verint Systems, Inc. (Tallahassee, FL)
    …Administration or equivalent work experience. + Minimum 7 Years of Presales Solutions Consulting , with strong focus on Artificial Intelligence and Telephony ... we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate...Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX… more
    Verint Systems, Inc. (04/17/25)
    - Related Jobs

  • Senior Client Experience Analyst, NPS

    ADP (Miami, FL)
    …quantitative and qualitative - and can easily synthesize complex concepts into simple solutions . The successful Senior CX Analyst is obsessed with client and ... deep dives to drive HRO's client experience. The Senior CX Analyst will support and manage Medallia, survey program...global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and… more
    ADP (04/15/25)
    - Related Jobs

  • Manager, Sales (Platform Consultants)

    Verint Systems, Inc. (Tallahassee, FL)
    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... or related field, or equivalent work experience. + Experience in training/education/ consulting . + 8 years of professional, functional experience (eg, consulting… more
    Verint Systems, Inc. (04/12/25)
    - Related Jobs

  • Vice President, Sales Executive - BFSI (US Remote)

    TTEC (Tallahassee, FL)
    …in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting , conversational AI, RPA/automation, messaging, ... + 12 years' experience of consultative solution-selling experience with complex global outsourced solutions + Experience in outsourced customer care… more
    TTEC (05/08/25)
    - Related Jobs

  • Retention & Expansion (Cross-sell) (Manager)

    Grant Thornton (Tampa, FL)
    …+ Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, ... the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6… more
    Grant Thornton (04/24/25)
    - Related Jobs