• Help Desk Support…

    Leidos (Orlando, FL)
    …​​The Advanced Battle Management System (ABMS) Program currently has an opening for a ** Help Desk ** **Specialist ( Tier 1)** to work in our Orlando, ... support is provided via phone, and the help desk specialist will troubleshoot access issues...troubleshoot access issues such as password resets and other tier -based issues. The help desk … more
    Leidos (01/01/26)
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  • Associate Service Desk Technician…

    GovCIO (Tallahassee, FL)
    …to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to...Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call… more
    GovCIO (12/19/25)
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  • Tier II Help Desk Technician…

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    … for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... . + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...degree and 5 years of experience providing computer/network user support in a help desk … more
    ASM Research, An Accenture Federal Services Company (12/04/25)
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  • Help Desk Analyst II

    Robert Half Technology (Tampa, FL)
    …experience. * Minimum of three years of experience in the IT field, preferably in help desk or technical support roles. * Proficiency in Active Directory, ... Description We are looking for a meticulous Help Desk Analyst II to join...problem-solving abilities and a passion for delivering exceptional IT support . In this role, you will handle Tier… more
    Robert Half Technology (12/15/25)
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  • Help Desk Technician

    University of Miami (Coral Gables, FL)
    … Desk Technician to work hybrid in South Florida. The Help Desk position is responsible for providing first-line support within the Call Center for ... as the initial point of contact for Learning Platforms Help Desk . As part of the Learning... university stakeholders (instructors, staff, and students): + Provide Tier 1 technical support for the University's… more
    University of Miami (12/20/25)
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  • Sr Help Desk Analyst

    Robert Half Technology (Jacksonville, FL)
    … drive continuous process improvement Requirements Required Qualifications + 5+ years of experience in Help Desk , Desktop Support , or IT Support roles + ... Description About the Role We're seeking a Senior Help Desk Analyst to serve as...as a technical escalation point and mentor for our support team. This role is ideal for someone who… more
    Robert Half Technology (12/17/25)
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  • Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering ... The Tier 2 Technical Support Operations Analyst...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Tier 1 Technician

    Nightwing (Pensacola, FL)
    … of operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
    Nightwing (12/06/25)
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  • Office Automation Analyst

    MyFlorida (Tallahassee, FL)
    …in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ACCESS Florida System and ... providers and other customers via phone, email and web support . The ACCESS Help Desk ...or requests and escalates to Team Lead, Supervisor or Tier 2/ Tier 3 personnel as necessary. Communicates… more
    MyFlorida (12/13/25)
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