- CenterWell (Tallahassee, FL)
- …on problems of diverse scope and complexity ranging from moderate to substantial. The Senior Lead of WFM Reporting is responsible for the data architecture ... and help us put health first** The Data and Reporting Lead generates ad hoc reports and...Team Leadership: Manage, mentor, and develop a team of WFM Reporting Analysts. Set coding standards, conduct… more
- Datavant (Tallahassee, FL)
- …changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics , advanced ... will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This… more
- LCEC (North Fort Myers, FL)
- …practices. + Systems & Data Management: + Maintain data integrity within Colabrio WFM and supporting WebEx reporting tools. + Build Excel-based models, ... + Scheduling & Staffing: + Create and manage efficient schedules using Colabrio WFM to meet service level targets while optimizing labor costs. + Administer PTO,… more