- Honeywell (Clearwater, FL)
- …in the industry. + Lead and drive the customer experience program management strategy and initiatives. + Develop and implement customer-centric programs ... MUST HAVE** + 6 + years of experience in customer experience program management or related field. + Knowledge in technical publications process and methods.… more
- Coinbase (Tallahassee, FL)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on... program management of our customer experience with… more
- Coinbase (Tallahassee, FL)
- …goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management , project management , or product operations ... Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Coinbase (Tallahassee, FL)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management , preferably in consumer facing experiences.… more
- Coinbase (Tallahassee, FL)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers ... smarter decisions at scale. You will partner closely with CX leadership, Vendor Management , Product, and Enterprise...addresses the priorities of Core, Social, and Specialty Consumer CX operations. * Lead a team of… more
- Coinbase (Tallahassee, FL)
- …products and ecosystems-staking, DeFi borrow/lend, and self-custody flows. * 5+ years in program management , CX , or product operations, including 2+ years ... support to transform the customer experience. We're hiring a Program Manager, Onchain to ensure Coinbase is operationally ready...model-define structure, cost, and timing, gain XFN alignment, and lead full implementation. * Lead CX… more
- Coinbase (Tallahassee, FL)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Mass Markets (FL)
- … CX across sales, service, QA, training, and workforce management -leveraging analytics and best-in-class processes. + Revenue Acceleration Champion a ... that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology… more
- PNC (Deland, FL)
- …an opportunity to contribute to the company's success. As a full-time Teller Lead within PNC's Retail Branch organization, you will coach Tellers on customer service ... handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes. + Coaches, mentors and leads… more
- Concentrix (Tallahassee, FL)
- …the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit ... new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B… more
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