• Live Chat Agent

    OMNICOMMANDER (Santa Rosa Beach, FL)
    Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
    OMNICOMMANDER (10/17/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Tallahassee, FL)
    …Field incoming help requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
    Public Consulting Group (10/29/25)
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  • Digital Product Manager 2 - AI Agents, Scheduling…

    Baylor Scott & White Health (Tallahassee, FL)
    …and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right ... experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your...and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. * Champion customer empathy: Deeply understand… more
    Baylor Scott & White Health (10/15/25)
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  • Experienced Tax Professional

    H&R Block (Pembroke Pines, FL)
    …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust,...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
    H&R Block (10/24/25)
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  • Block Advisor Tax Advisor

    H&R Block (Coral Springs, FL)
    …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... better if you also had + CPA or Enrolled Agent certification + Experience completing business tax returns +...to face and through virtual tools (video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more
    H&R Block (09/24/25)
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  • Block Advisor Tax Advisor - Remote

    H&R Block (Orange Park, FL)
    …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +...tax clients through virtual tools (ie, video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more
    H&R Block (09/22/25)
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  • IVT Research Escalation Specialist

    Percepta (Melbourne, FL)
    …and as inbound calls as needed. * Manage financial assistance requests within agent delegation of authority. Obtain documented Leadership approval if need to exceed. ... speed and confidence in real-time to support agents in chat rooms. * Assist with new launch programs as...values are the heartbeat of our organization, and we live , breathe, and play by them daily. **At Percepta,… more
    Percepta (10/25/25)
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  • Senior Reporting and Analytics Lead

    Cayuse Holdings (Tallahassee, FL)
    …to monitor contact center performance across all communication channels (eg, calls, Live Chat , email) and identify trends influencing customer satisfaction, ... agent productivity, and service efficiencies. + Provide actionable recommendations to the Account Manager, Operations Manager, and other stakeholders to enhance operational workflows and customer outcomes. + Continually refine data models to assess and… more
    Cayuse Holdings (10/22/25)
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