- Aspen Dental (Tallahassee, FL)
- …set and customer satisfaction + Various duties as assigned by the Call Center Leadership team Requirements: + High School Diploma or equivalent required + Access ... + Experience working in a fast paced, customer driven environment + Previous call center experience a plus + Bilingual in English and Spanish a plus Compensation:… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system,… more
- University of Miami (Medley, FL)
- …of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth ... Connect Contact center and will be responsible for supporting functions that...Assists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes… more
- BayCare Health System (Tampa, FL)
- …clinical excellence. **Summary:** Responsible for the daily supervision of Customer Service Center Specialists in a 24/7 health care environment. Manages a large ... service line management and key clients. Responsible for data reporting, scheduling , knowledge management, customer engagement utilizing various platforms (ie, CRM,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Mass Markets (FL)
- … agent availability, analyzing performance data, and making real-time scheduling adjustments. This position requires strong analytical skills, adaptability, and ... staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring...volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage… more
- Anywhere Real Estate (Miami, FL)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...needed for clear to close. + Coordinate or confirm scheduling of home inspections, appraisal and closing with all… more
- CenterWell (Ocala, FL)
- …and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on ... health first** The **Patient Services Coordinator** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to… more
- Cummins Inc. (FL)
- …electrical permits across home and reciprocal states. + Act as the qualification agent for Cummins electrical systems, including low and medium voltage. + Ensure all ... Oversees timelines and ensures projects stay on track using scheduling tools. + **Project Scope Management** - Defines and...as well as reciprocal states. + Act as qualification agent of Electrical systems, including medium (high) and low… more
- Chewy (Plantation, FL)
- …understanding, engagement and timely execution of initiatives; Promote an engaging agent experience through other leaders. + Collaborate with other managers to ... WFM planning teams to deliver around-the-clock support including strategizing around O/U, scheduling , Service Level and Overtime + Utilize data to guide floor… more
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