- AdventHealth (Altamonte Springs, FL)
- …**together** we are even better. **Schedule:** Full Time **The role you'll contribute:** The Service Desk Tier II Analyst Intermediate serves an integral ... role in overseeing the daily operation of the Service Desk Tier II team...Associate in related field or equivalent work experience . 2 working in a Service Desk… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …+ Work with end users and department heads to identify and document required network service levels + Provide service desk and technical support to users. ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- MyFlorida (Tallahassee, FL)
- …Identifies complex incidents or requests and escalates to Team Lead, Supervisor or Tier 2 / Tier 3 personnel as necessary. Communicates effectively with ... Title: OFFICE AUTOMATION ANALYST - 60000388 Pay Plan: Career Service Position Number: 60000388 Salary: $42,561.48 Posting Closing Date:...Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily… more
- ManTech (Doral, FL)
- …limited to:** + Responsible for the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment, ensuring ... analysis and troubleshooting, resolving complex technical issues escalated from Tier 1 support, and coordinating with vendors and third...credit for that extra education. + Experience in IT service desk or a related field, with… more
- Lithia & Driveway (Tampa, FL)
- …and receiving and processing calls/tickets. What You'll Do: + Provide Tier 2 / advanced technical support and customer service . Answer incoming customer ... The individual in this position will work in a service desk / call center environment troubleshooting...repeatable work that can be delivered to a lower tier for more efficient support + Seek Continuous Improvement;… more
- Katmai (Orlando, FL)
- …coordination, version control, and validation procedures. + Direct Tier 1 and Tier 2 Help Desk staff, processes, and reporting mechanisms, ensuring ... operations, including at least two ( 2 ) years of release or service desk leadership. + Working knowledge of ITSM frameworks (eg, ITIL), ticketing systems (eg,… more
- AssistRx (Maitland, FL)
- The Service Desk Support Tech is a member of...new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality ... such as projectors and teleconferencing equipment Requirements + Outstanding customer service skills and commitment to end user experience. + Desktop support… more
- Northrop Grumman (Tampa, FL)
- …for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and issue ... Defense Instruction 1322.29. The program is an opportunity for service members preparing for civilian careers to gain valuable...rotations._ **What You'll get to Do** Responsibilities + Provide Tier 1 and Tier 2 … more
- MyFlorida (Tallahassee, FL)
- 857338 - CUSTOMER SERVICE SPECIALIST - 40041033 1 Date: Jul 24, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... No: 857412 Agency: Commerce Working Title: 857338 - CUSTOMER SERVICE SPECIALIST - 40041033 1 Pay Plan: Career ...ensures that equipment in the waiting room and front desk is maintained in good working order; ensures that… more
- Chadwell Supply (Tampa, FL)
- …satisfaction. + Monitor and respond quickly and effectively to requests received through the IT Service Desk . + Update and document all Service Desk ... options! We offer hybrid schedules that would consist of 2 days at home and 3 days in the...tickets, and close tickets within assigned SLA + Monitor Service Desk for tickets assigned to the… more