- TekSynap (FL)
- …Must be a US Citizen **Overview** We are seeking a part time ** Tier I Help Desk Technician ** to provide high quality technical support to our end users. ... The Tier I Help Desk Technician will be responsible for answering calls, logging incidents in the ticketing system, and providing customers with accurate… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1...for "bring your own device" (BYOD) is included. Provide Tier -I support to end users as the entry point ... Job Responsibilities Trace Systems is actively recruiting for a Help Desk Technician with expertise...core problem. Escalate more complex problems to next higher tier support level for resolution. Monitor trends in problems… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support Specialist to join our IT team. The ideal candidate will provide ... or equivalent practical experience. + 3+ years of experience in a Tier 2 IT Help Desk or Desktop Support role. + Proven expertise in troubleshooting and… more
- Nightwing (Pensacola, FL)
- …support of operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I ( Help Desk ) and Tier II ... with the supervision of a team leader to remotely located users + Tier I experience: General troubleshooting, triage, or performance of specific tasks (ie user… more
- Convey Health Solutions (Miramar, FL)
- …desk issues and requests as a primary user contact. Job functions include: Technical Help Desk Tier I, Network Operations Center monitoring and analysis, ... and service request activities. ESSENTIAL DUTIES AND RESPONSIBILITIES + Provide Technical Help Desk and Site support services for applications, workstations,… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and printer/output platforms. Enterprise IT Support technical management functions including: Help Desk Tier I/ Tier II, Network ... a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service...schedule for all shifts on the Help Desk and NOC as well as technician … more
- TEKsystems (Tampa, FL)
- …team that is the first line of defense to support the City employees. Their 24/7 Help Desk team currently consists of 7 FTE's and 4 contractors, who are the ... seeking a ambitious and outgoing Technical Support Analyst/ AV Technician to join their support team. This person will...individual will be approximately 35 hours per week Skills Help desk support, Help … more
- MyFlorida (Tallahassee, FL)
- …and proficiency to conduct technical troubleshooting procedures with customers. DUTIES: Answer AHCA IT Help Desk requests and provide tier -one support in a ... customer information in the designated ticket tracking system. Perform tier -one technical troubleshooting and escalate unresolved requests to the... technician for resolution. Monitor the AHCA IT Help Desk ticket tracking system and voice… more