- Synchrony (Altamonte Springs, FL)
- Job Description: **Role Summary/Purpose:** The VP , Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's ... performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP...ensuring swift and successful rollouts. + Develop a transformational legal recovery strategy vision and… more
- Elevance Health (FL)
- **Staff Vice President , Global Business Resilience** **Location** May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN, ... role shifts beyond traditional continuity planning to embed resilience into strategy , culture, and operations. Primary duties include driving enterprise resilience… more
- The Hertz Corporation (Estero, FL)
- …our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery ... play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection...performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem Recovery into… more
- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... role** . You will operate at a strategic level, often interfacing with VP - and Director-level leaders, while also engaging directly with frontline leadership to… more
- TECO Energy (Tampa, FL)
- …Director Regional Affairs is a key leadership position reporting directly to the VP State and Regional Affairs. Responsible for leading the Tampa Electric Regional ... customer support. (15%) 2. Leads the development of regional stakeholder engagement strategy plans and related measures of success to effectively manage key… more