- Teleperformance USA (North Lauderdale, FL)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with… more
- LCEC (North Fort Myers, FL)
- … Workforce Specialist is responsible for end-to-end workforce planning and real - time performance management for a utility contact center. This role ... laws, company policy, and emergency response staffing requirements. + Real - Time & Intraday Management : +...substitute for formal education. Experience + 3-7 years of Workforce Management or Operations Analytics experience. (Required)… more
- Datavant (Tallahassee, FL)
- …WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real - time management tools. + Drive automation initiatives ... Management experience, including forecasting, capacity planning, scheduling, and real - time management in a multi-channel contact center environment.… more
- Oracle (Tallahassee, FL)
- …CX** Oracle's outstanding suite of products-including Oracle Cloud Enterprise Resource Management (ERP), Enterprise Performance Management (EPM), and Supply ... Customer Experience in Sales and Service (CX), and Human Capital Management (HCM) -provides end-to-end solutions with mobile optimization through cloud deployments.… more
- TEKsystems (St. Petersburg, FL)
- …adjustments to daily plans and associate assignments. Also serves as backup support for real - time phone management and other WFO tasks as needed. ... and aged items throughout the day. Communicate with associates and leadership on real - time updates to mitigate negative impacts to turn-around times - for… more
- PwC IT Services Co. (Tampa, FL)
- …application deployments. Integrate Redis and in-memory cache for caching strategies, session management , and real - time data access. Design and manage ... telemetry using Azure Application Insights and/or Datadog to enable observability, real - time monitoring, custom dashboards, and proactive alerting. Implement and… more
- PwC IT Services Co. (Tampa, FL)
- …application deployments. Integrate Redis and in-memory cache for caching strategies, session management , and real - time data access. Design and manage ... telemetry using Azure Application Insights and/or Datadog to enable observability, real - time monitoring, custom dashboards, and proactive alerting. Implement and… more
- TEKsystems (St. Petersburg, FL)
- …queues and email handling-preferably within a financial services environment. + Workforce management practices, including familiarity with scheduling tools and ... and then articulate findings. + Apply analytical skills, particularly in workforce forecasting and operational trend analysis. + Strong problem-solving, judgment,… more
- Oracle (Tallahassee, FL)
- **Job Description** The Oracle Health Order Management product team is dedicated to transforming order management through the Oracle Health EHR, which is a core ... of product design, user interfaces and experiences in EHR order management . By creating modern, user-centric solutions and thoughtfully incorporating intelligent… more
- Sarasota County Government (Sarasota, FL)
- …the opportunity to apply information and skills obtained in the classroom to real -life working situations. The intern will be introduced to all aspects of managing ... offers the opportunity to gain additional experience in resource management , ecological research, educational outreach, passive recreation and public interaction,… more