• JE Dunn Construction Company (Atlanta, GA)
    …us in our pursuit of building perfection.** **Role Summary** The Site Systems Analyst will provide hardware, software and telecommunication support for remote ... Site Systems Analyst Location: Atlanta, GA, US, 30339Bowling Green, OH,...Respond to issues that are received by internal Help Desk , but require onsite technical support . +… more
    DirectEmployers Association (01/17/26)
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  • Service Desk Support…

    Cognizant (Atlanta, GA)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
    Cognizant (01/08/26)
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  • Service Desk Analyst

    Cognizant (Atlanta, GA)
    ** Service Desk Analyst - ...service delivery. + Collaborate with cross-functional teams to support Service Desk applications and ... Service Management** **Job Summary** The Service Desk Analyst plays a critical role in...excellence and continuous improvement. Leveraging expertise in ServiceNow and Service Desk Application Support , the… more
    Cognizant (01/21/26)
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  • Bilingual (French/English) Service…

    CAI (Atlanta, GA)
    …are looking for a customer service -oriented **Bilingual** ** Service Desk Analyst ** to provide Level 1 technical support to users in an efficient and ... Bilingual (French/English) Service Desk Analyst **Req...Bilingual (French/English) Service Desk Analyst **Req number:** R6935 **Employment...accurate manner. This position will provide Service Desk support to our… more
    CAI (01/16/26)
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  • Customer Support Analyst

    SMX (Atlanta, GA)
    Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States This role serves as the primary point of contact for users ... as the primary contact for the application, responding to inquiries via email and service desk tickets in a timely, professional manner + Monitor and manage… more
    SMX (01/16/26)
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  • Help Desk II

    Robert Half Technology (Atlanta, GA)
    Description Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal ... articles for recurring issues. Requirements Requirements: + Professional experience in a Help Desk Tier 2 or similar technical support role. + Proficiency… more
    Robert Half Technology (01/10/26)
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  • Helpdesk Support Analyst

    TEKsystems (Sandy Springs, GA)
    …, Support , Customer service , Active directory, Windows, Help desk support , Vpn, Troubleshooting, helpdesk troubleshooting Top Skills Details Help ... desk ,Phone support , Support ,Customer service ,Active directory,Windows,Help desk support ,Vpn,Troubleshooting Additional Skills & Qualifications… more
    TEKsystems (01/10/26)
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  • Analyst , Application Support

    Evolent (Atlanta, GA)
    …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
    Evolent (01/14/26)
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  • Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • IT Support Analyst

    Pike Corporation (Atlanta, GA)
    …complete demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. ... cooperation from other departments within IT Operations + Document support incidents in detail within the Help Desk...weekly on-call rotation for escalation coverage supporting for the Service Desk + Publish and review documents… more
    Pike Corporation (01/14/26)
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