- Burlington (Charlotte, NC)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- IQVIA (Charlotte, NC)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Citigroup (Charlotte, NC)
- …digital product development, partnering closely with Technology, Product, Marketing, and Customer Service teams to prioritize and implement digital enhancements ... channels. This role will define and optimize the digital customer journey for existing clients. The Lead ...that elevate customer satisfaction, reduce … more
- Coinbase (Charlotte, NC)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- PNC (Charlotte, NC)
- …have an opportunity to contribute to the company's success. As a Product Manager Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or ... remotely, at the manager's discretion. As a Product Manager Lead you will have an exciting opportunity to work...to transform our credit card capabilities, data platform and customer experience for our customers. You will have end… more
- USAA (Charlotte, NC)
- …and soul of our member- service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: ... to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the...how we treat each other and our members. Be part of what truly makes us special and impactful.… more
- PNC (Charlotte, NC)
- …opportunity to contribute to the company's success. As a(n) Digital Product Manager Lead within PNC's Digital organization, you will be based in Pittsburgh, PA, ... at the manager's discretion. As a Digital Product Manager Lead on the Strategy & Emerging Payments product team,...to deliver excellent optimized payment experiences that delight our customer and grow the business. You will partner with… more
- US Foods (Charlotte, NC)
- …key service performance indicators for a Market including the following: + Customer Service Level + Inventory Loss Minimization + Days Inventory on Hand ... and Area Buyers + **Culture building:** Build a strong culture of customer service orientation, collaboration, performance, and continuous improvement within the… more
- Michaels (Matthews, NC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - CHLT-MATTHEWS, NC Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- PNC (Charlotte, NC)
- …have an opportunity to contribute to the company's success. As an Audit Lead , you will be within PNC's Internal Audit organization, supporting the Technology Audit ... of key business segments including retail, banking, capital markets, etc. Plan, perform, and lead Fraud audits at the enterprise level as well as other diverse lines… more
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