- Autodesk (Plano, TX)
- …for users of InfoWorks ICM, XPSWMM, and InfoDrainage. Reporting to a Technical Support Manager, you will resolve customer issues reported to us by phone, chat, ... customer issues, you may also contribute to multiple proactive support activities: develop and present webinars, host Q&A sessions...unresolved issues to senior staff + Investigate and verify product defects, then escalate and coordinate with the … more