- Wayfair (Boston, MA)
- Must be on-site in Boston, MA (Monday-Thursday) Analytics Manager , Journey Optimization At Wayfair, we care deeply about our customers. Our award-winning ... shopping for the home simple, seamless, and reliable. The Journey Optimization team serves as the strategic engine behind...Need + 5+ years of experience in strategy, consulting, analytics , operations, or customer experience in a… more
- Beth Israel Lahey Health (Charlestown, MA)
- …just taking a job, you're making a difference in people's lives.** The Marketing Analytics Manager is responsible for collecting and analyzing marketing data to ... experience peers, and other relevant teams to measure marketing effectiveness. The Manager brings both marketing analytics expertise and an understanding of… more
- Verndale (Boston, MA)
- … analytics tracking and configurations for Google Analytics including Google Analytics 4 (GA4) via Google Tag Manager (or other similar systems) + ... About the Digital Marketing Analytics Lead Position The qualified candidate will be...implement required tracking via tag management (ie Google Tag Manager , Tealium, ADM, etc.), and understand data collection (ie.… more
- Humana (Boston, MA)
- …understanding of marketing attribution concepts, such as multi-touch attribution or customer journey analysis. **Preferred Qualifications** + Exposure to ... Familiarity with the Adobe Experience Cloud stack, including Adobe Analytics or Adobe Audience Manager . + Experience...stack, including Adobe Analytics or Adobe Audience Manager . + Experience supporting marketing analytics initiatives… more
- iCIMS (Boston, MA)
- …review process by providing relevant account data. + Partner internally on the overall customer journey to ensure customer satisfaction. This may include ... **Job Overview** As a Customer Success Manager on the Commercial...analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall… more
- Capital One (Boston, MA)
- Senior Manager , Digital Content Strategy & Organic Growth -... journey (discovery and lead gen) to the customer journey (education and advocacy). We seek ... One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology...to operate at scale in the cloud. Through this journey , we've developed a suite of internal solutions uniquely… more
- Oracle (Boston, MA)
- …the APM, you will partner with the solution engineer (CEAL) to guide the customer through their adoption journey , from onboarding through to adoption, resulting ... Description** Oracle believes in empowering people to do more, through world class analytics . We are the Services Excellence team within Oracle Analytics ,… more
- United Site Services (Westborough, MA)
- …Data unification, enrichment, and segmentation + **Marketing Cloud:** Campaign automation, journey orchestration, and analytics + Excellent communication and ... across modules. + Improved sales productivity and quote-to-cash cycle times. + Enhanced customer insights through unified data and analytics . + Reduction in… more
- Coinbase (Boston, MA)
- …that doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey , from prevention through resolution, and use data to ... Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment… more
- Zoom (Boston, MA)
- … experience for zoom virtual agent which includes core operational metrics , end-end journey analytics and AI driven metrics. + Leading the development of a ... can expect We are looking for a Senior Product Manager , Conversational AI Evaluation, Metrics & Quality to lead...data into features that elevate contact center quality and customer experience. About the Team The Zoom Virtual Agent… more