• Customer Experience Technical…

    Nelnet (Boston, MA)
    …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
    Nelnet (09/04/25)
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  • Associate Manager - Technical…

    Red Hat (Boston, MA)
    …You Will Bring** + 3+ years of previous commercial experience in a customer service or technical support environment, in a technology-oriented company or ... **About the Job** The Red Hat Customer Experience and Engagement (CEE) team...Engagement (CEE) team is seeking an Associate Manager for Technical Support to join our North America… more
    Red Hat (08/29/25)
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  • Senior Customer Solutions Engineer - Mobius

    Rocket Software (Boston, MA)
    …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
    Rocket Software (07/01/25)
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  • Branch Service Support Assistant

    Kaeser Compressors, Inc. (South Easton, MA)
    …school diploma or equivalent; associate degree preferred. * Prior experience in customer service, technical support , or service operations preferred. * ... of service-related tasks in a fast-paced environment. **Key Responsibilities:** * Provide customer and technical support , addressing inquiries and resolving… more
    Kaeser Compressors, Inc. (09/11/25)
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  • Senior Customer Success Technical…

    Confluent (Boston, MA)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
    Confluent (08/21/25)
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  • Customer Success Technical Architect

    Confluent (Boston, MA)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
    Confluent (07/03/25)
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  • Technical Customer Service…

    Keurig Dr Pepper (Burlington, MA)
    …Representative** The AFH Field Service Representative will be responsible for providing comprehensive technical customer support for all Away From Home ... technical portal, and other cloud-based assets for efficient customer support * Drive continuous improvement of...coffee industry a plus * Experience developing technical training programs and schedules, leading customer … more
    Keurig Dr Pepper (07/18/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (Boston, MA)
    …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...the AWS cloud. Basic Qualifications - 5+ years of technical product or program management experience -… more
    Amazon (07/29/25)
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  • Principal Technical Support Engineer

    Sonos (Boston, MA)
    …owns support readiness for Sonos Hardware and Software products for our global Customer Experience support team. In this role, you will work with ... a cross functional global product engineering, management, development and customer experience support teams to... technical advocate for our customers and the Customer Experience organization. + Be engaged and… more
    Sonos (08/29/25)
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  • Technical Support Associate…

    Evolv Technology (Waltham, MA)
    The Elevator Pitch Evolv is looking for a Technical Support Associate to join our steadily growing team. In this role you will interact and support ... the product, and product issues enough to assist with customer support . + Shadow the rest of...culture of the team? You will be joining the Technical Support team and reporting directly to… more
    Evolv Technology (08/08/25)
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