- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- State of Massachusetts (Chelsea, MA)
- …infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the ... *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End...& Abilities:* * Minimum one (1) year of relevant Customer Service / Service Desk… more
- Wayfair (Boston, MA)
- …payment and refund ecosystem. Our team acts as the strategic bridge between Customer Service , Engineering, and Finance, untangling ambiguous process gaps and ... time, Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst , Customer Payments Journey We are looking for a Senior … more
- Beth Israel Lahey Health (Charlestown, MA)
- … relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging,… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Dana-Farber Cancer Institute (Boston, MA)
- …critical issues **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
- Cognizant (Boston, MA)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- CBRE (Boston, MA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- State of Massachusetts (Chelsea, MA)
- …to independently analyze reported issues, document, and recommend solutions * Excellent customer service skills complimented by an ability to effectively ... outcomes. EOTSS is seeking to hire an *Accounts Management Analyst * to join our Accounts Management team. The *Accounts...or practical experience in the field of information technology customer service and end user support, or… more
- State of Massachusetts (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
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