- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... 011520 CCA-Customer Service * Be a resource for CCAs members...and health plan questions. * Respond and effectively triage member phone calls to accurately route to appropriate area.… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... and/or survey calls to members or providers. Handles confidential patient/ member information. Uses strong verbal communication skills and demonstrates excellent… more
- Fallon Health (Worcester, MA)
- …person for member grievances and appeals, which includes, educating the member and/or member representative about the grievance/appeal, gathering all ... is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life… more
- East Boston Neighborhood Health Center (Revere, MA)
- …position includes a schedule of Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication and ... Center Join our dynamic team as a Contact Center Representative ! We are looking for someone friendly and hard-working,...in both English and Spanish (preferred), with superior customer service skills. As a member of our… more
- Insight Global (Hanscom AFB, MA)
- …origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic ... directed by the contractor site lead and/or the Senior Security Representative Review, track, and monitor security clearance processing activities with appropriate… more
- Tufts Medicine (Boston, MA)
- …in to the call center and dispatch these calls out to the appropriate service and/or staff member . Receives and transfers calls to appropriate personnel. ... patient care. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to… more
- Tufts Medicine (Boston, MA)
- …in to the call center and dispatch these calls out to the appropriate service and/or staff member . Receives and transfers calls to appropriate personnel. ... functions as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for the ongoing and uninterrupted flow of… more
- Humana (Boston, MA)
- …caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically, works on routine… more
- Amazon (Boston, MA)
- …their industries by positioning Amazon Web Services (AWS) as the Generative AI service provider of choice? Do you love building new strategic and data-driven ... proposition - Gather customer input and experiences enabling our service team to innovate on behalf of our customers...plans through to launch. You will become an active member of the account teams, helping them scale to… more
- Humana (Boston, MA)
- …calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy ... Information** + Any Humana associate who speaks with a member in a language other than English must take...Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet… more
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