- Fallon Health (Worcester, MA)
- …**Experience:** + 2+ years professional work experience preferably in a customer facing inbound call -center setting. + The ability to multitask and leverage ... approach to health care. **The Opportunity:** It's an exciting time to join Fallon Health as we experience growth...satisfy the inquiry. + Clear and concise documentation of call detail for tracking of member/ provider contacts. +… more
- Eastern Bank (Wakefield, MA)
- …products and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures. Is responsible for achieving ... II: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing...Is able to recognize personal limitations in an acceptable time frame and initiate requests for assistance to appropriate… more
- Eastern Bank (Wakefield, MA)
- …products and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures. Is responsible for achieving ... I: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing...Is able to recognize personal limitations in an acceptable time frame and initiate requests for assistance to appropriate… more
- Pearson (Boston, MA)
- …services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center primarily providing technical support services to ... LMS (online school) issues (Internet/application issues) + Log all calls in call tracking system, creating detailed, accurate entries + Escalate calls when… more
- Cecelia Health (Boston, MA)
- …is a remote role within our Clinical team that is responsible for handling inbound and outbound calls to support our members. In this role, the Care Coordinator ... customer service to our members. Primary Responsibilities: + Handle inbound and outbound calls to support our members. +...technology platforms (eg patient service center with an integrated call center, EHR system, and member-facing app). + Assist… more
- Travelers Insurance Company (Boston, MA)
- …and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible ... insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound...you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the… more
- Needham Bank (Needham, MA)
- …and an Employee Assistance Program. We offer a great benefit package to our eligible part - time employees as well. At NB, we are dedicated to building a diverse, ... with the PMO on various projects through the entire lifecycle, ensuring delivering on time with a focus on efficiency, cost and quality. The leader will also lead… more
- Humana (Boston, MA)
- **Become a part of our caring community and help us put health first** We are seeking a motivated and results-driven Telesales Agent to join our Agnostic Sales Team ... role, you will engage prospective and existing customers through inbound and outbound calls, promoting and selling health plan...daily and monthly performance metrics, including sales targets and call quotas. + Follow up on leads and proactively… more
- Cardinal Health (Boston, MA)
- …and consult with internal resources to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance terminology, plans ... you have completed new hire training, you will take part in a shift bid to determine your schedule....research and problem/dispute resolution. **_Job Summary_** Responsible for answering inbound calls from customers to place orders or reorders… more
- DoorDash (Boston, MA)
- …private equity, technology or a related field + You have 5+ years of experience in call center leadership or BPO management + You have experience as a trainer or in ... in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may… more