• Massachusetts College of Art and Design (Boston, MA)
    …Workspace, Active Directory, Azure/Entra ID and Office 365 Prior experience with service desk software. Preferred Qualifications: Experience in Higher Education ... Exempt Bargaining unit: APA GENERAL STATEMENT OF DUTIES: The Endpoint Management Analyst provides advanced technical support and systems engineering for endpoint… more
    job goal (01/14/26)
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  • FINRA (Boston, MA)
    …by law (all pro‑rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full‑time ... The Senior Principal Analyst , Corporate Real Estate reports to the Senior...Essential Job Functions Leads strategic analysis, recommendations, and decision support across CRE that enable senior leaders to make… more
    job goal (01/14/26)
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  • Service Desk Support

    Cognizant (Boston, MA)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
    Cognizant (01/08/26)
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  • Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The Service Desk Analyst is the first point of contact ... Support Contact Center. The primary role of the Service Desk Analyst is to...Tier 1 support and infrastructure calls. The Service Desk Analyst will provide… more
    State of Massachusetts (12/24/25)
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  • Service Desk Analyst Tier 1…

    Beth Israel Lahey Health (Charlestown, MA)
    …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
    Beth Israel Lahey Health (12/16/25)
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  • Support Desk Analyst

    GovCIO (Boston, MA)
    **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
    GovCIO (01/09/26)
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  • Help Desk Analyst

    Robert Half Technology (Westborough, MA)
    Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves ... assisting with fundamental technical tasks and user support , making it an excellent opportunity for individuals eager...* Knowledge of Microsoft Windows environments. * Experience handling service desk tickets and escalating issues when… more
    Robert Half Technology (12/12/25)
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  • Senior Service Desk Analyst

    BXP (Boston, MA)
    Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... Infrastructure Services and Application & Data Services. Essential Functions: End User Support + Respond in person/remotely; escalate across regions; support more
    BXP (10/17/25)
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  • IT Help Desk Technician

    Zones, LLC (Boston, MA)
    …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... am - 5:00 pm.** **On site.** The IT Help Desk Technician will provide Level 1-2 support ...products and services + Experience working on a help desk / service desk handling tickets preferred… more
    Zones, LLC (01/13/26)
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  • Customer Service Analyst

    Pearson (Boston, MA)
    …the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a...support and training. All members of the School Support Help Desk Team help facilitate the… more
    Pearson (01/13/26)
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