- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Motion Recruitment Partners (Boston, MA)
- …Android devices + Mobile Device Management (MDM) experience + Tier 1 and Tier 2 technical support experience + Basic knowledge of Active Directory ... by:** Dylan Dudones **Specialization:** + Technical Engineering / Design / Support + Customer Support / Call Center / Client + Technical Support more
- CVS Health (Boston, MA)
- … Responsibilities Include: + Implementation of commercial actuarial rate reviews in ERNIE + Tier 2 technical support for underwriting/actuarial rating ... heart, each and every day. This position is with the Actuarial Rating Systems Support team and focuses on operational execution for our large group commercial rating… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- US Bank (Boston, MA)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a ... you excel at-all from Day One. **Job Description** The Tier 3 team is focused on improving the customer...a resource to provide a broad range of advanced technical support to the customer success team… more
- Insight Global (Braintree, MA)
- …= expert) * Cisco / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS ... local healthcare client of ours is looking for a Tier 3 Support Specialist to join their...integration issues with the current platform * Work with technical staff in other departments and within the managed… more
- Beth Israel Lahey Health (Charlestown, MA)
- …variety of systems. 6. Advanced technical computer skills as required for technical support specific to functional areas and related systems. 7. Knowledge of ... Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for...maintaining and ensuring the accuracy of all logged information. 2 . Responsible for Level 1 support providing… more
- Oracle (Boston, MA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Motion Recruitment Partners (Boston, MA)
- …$53/hr This is a contract opportunity for a Technical Systems Analyst to provide Tier 2 support for a mix of custom-built and COTS/SaaS applications. The ... . Strong application and technical troubleshooting skills . Experience providing Tier 2 support in an IT operations environment . Excellent communication… more
- Optiv (Boston, MA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more