- Sage (Lawrenceville, GA)
- BPO Performance Manager Job Description: As our BPO Performance Manager , you will be responsible for ensuring that our Business Process ... Coaching, WFM, CS Operations, and IT). * Conduct regular performance reviews with BPO partners to assess...reduce contact volume. * Liaise with the Global Vendor Manager on any changes or issues relating to the… more
- ADP (Atlanta, GA)
- …but not limited to, qualifications, experience, ability, availability, cooperation, and job performance . **Ethics at ADP:** ADP has a long, proud history of ... conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.… more
- Mass Markets (Garden City, GA)
- …Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to...a strong leader with a passion for people and performance , we'd love to hear from you. To be… more
- Mass Markets (Garden City, GA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our... to serve as the primary liaison between our BPO contact center and our clients. You will be… more
- Mass Markets (GA)
- …countries. We deliver Customer Experience (CX), Business Process Outsourcing ( BPO ), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide ... 2 years in a supervisory or managerial role. + Experience in a BPO , shared services, or multinational business environment is highly desirable. + Strong… more
- Mass Markets (Garden City, GA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive... to lead a team of supervisors and drive performance across our customer service and sales operations. This… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... lead a team of 5-10 supervisors and be directly accountable for their performance and development. This is a full-time, local, on-site position and requires… more
- Deloitte (Atlanta, GA)
- …their most complex and strategic operational challenges by moving from traditional FTE-based BPO services to autonomous processing. We provide a broad range of CFO ... on November 30, 2025 Work You'll Do As a Manager , you will work in a collaborative and diverse...achieve their career objectives. Qualifications Required:* 10+ years of BPO experience in Finance and Accounting in an environment*… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... - POSITION RESPONSIBILITIES As a Sales Supervisor, you'll manage the day-to-day performance and development of 15-20 inbound agents. You'll be responsible for… more