- Coinbase (Atlanta, GA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Atlanta, GA)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Atlanta, GA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Atlanta, GA)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Stantec (Atlanta, GA)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Atlanta, GA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- US Bank (Atlanta, GA)
- …alignment, and ensuring organizational readiness to implement. Deep expertise in CX methodologies and exceptional communication and visualization skills to drive ... skills that inspire action and alignment. + Apply advanced CX techniques to identify and solve customer pain points....Comprehensive to expert knowledge of assigned business function & technical skills. The incumbent is an expert in conducting… more
- Coinbase (Atlanta, GA)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- FST Technical Services (Atlanta, GA)
- FST Technical Services Commissioning ( Cx ) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the ... meet the clients requirements and design intent. The Project Manager will be responsible for overseeing and delivering complex...are closely examined and under scrutiny. + Project & Program Management + Provide technical project management… more
- DLB Associates (Atlanta, GA)
- …and accepted per owner requirements. + Coordinate with the Commissioning Authority/ Program on scope handoffs, tagging/progress reporting, and Cx schedule ... Position Title: MEP Construction Manager Location: Remote \u2013 Atlanta, GA. Must be...Maintain a proactive issues/risk log; escalate schedule, cost, and technical risks with mitigation plans aligned to owner priorities.… more