- Coinbase (Atlanta, GA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Atlanta, GA)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Atlanta, GA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Atlanta, GA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Bristol Myers Squibb (Dalton, GA)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...on Call to reactively answer unsolicited questions and complex technical inquiries. + Proactively collaborates with other field teams… more
- Bristol Myers Squibb (Savannah, GA)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific manner. This role… more
- RELX INC (Alpharetta, GA)
- …seamless communication operations across all systems. About the Role: The Senior Communications Engineer leads enterprise projects involving the planning, design, ... development installation, level 1, and level 2 technical support of on premise and cloud platforms (eg...and cloud platforms (eg Voice/Telephony, SMS, WFM, Email, Chat, CX , IVR, etc.) information technology solutions with a focus… more
- Pacific Program Management (Atlanta, GA)
- …for mission critical data center projects, ensuring alignment with technical specifications, schedule requirements, and financial performance goals. Provides ... directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and… more
- Turner & Townsend (Atlanta, GA)
- …local design teams in accordance with commission criteria. + Provide technical support to owners, architects, general contractors and regional stakeholders. + ... role, which are to be adhered to where applicable. Program Responsibilities: + Cross-functional collaboration with all stakeholders including...but not limited to the Client Quality Assurance team, Cx Agent, GC and trade partners, AE team and… more
- Concentrix (Atlanta, GA)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more