- Mass Markets (Savannah, GA)
- …industry. We are seeking a results-driven Operations Manager to oversee the daily management and development of call center supervisors and ensure the ... HR, IT, and Training + Hire, coach, and manage call center staff, including performance management...and execute on departmental initiatives. + Proven experience managing call center operations and sales… more
- Mass Markets (Garden City, GA)
- …is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills +… more
- Humana (Atlanta, GA)
- …knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management Experience **Additional Information** ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Mass Markets (Savannah, GA)
- …position are highly motivated, energetic, and dedicated. Required + Minimum 5 years of call center management experience. + Associate's degree or equivalent ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...service targets. + Deep understanding of call center tools, KPIs, and SLA management . +… more
- Mass Markets (Garden City, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Molina Healthcare (Atlanta, GA)
- …the severity of illness and the site of service. **Knowledge/Skills/Abilities** * Provides management and oversight for operational teams that support one or more of ... the following activities: care review/utilization management (prior authorizations, inpatient/outpatient medical necessity, etc.), case management , transition of… more
- Mass Markets (Savannah, GA)
- …ideal for individuals with prior experience in customer service leadership, supervision, or call center management . You'll be responsible for the ... Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies...Minimum of 3 years of total call center experience or 1 year in a management… more
- Mass Markets (Savannah, GA)
- …throughout the organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a management role. + Associate's degree or ... + Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). + Experience with call center tools and KPI/SLA management . + Conflict resolution… more
- Pearl Interactive Network (Atlanta, GA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... preparation for **future operations ** . If you're an experienced contact ...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
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