- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Garden City, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- GAP Solutions Inc (Atlanta, GA)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- GAP Solutions Inc (Atlanta, GA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
- Mass Markets (Garden City, GA)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Savannah, GA)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company ... Associate's degree or equivalent work experience. + Minimum of 3 years in a call center environment or 1 year in a supervisory role. + Strong leadership and team… more
- Mass Markets (Garden City, GA)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... ensure adherence to SLAs and KPIs. + Collaborate with operations , QA, and training teams to resolve issues. +...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- CoreSite (Marietta, GA)
- …is completed on time. + Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and ... digital infrastructure while nurturing your professional growth and success. Manager - Data Center Operations ...+ Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to emergency… more
- Amazon (Atlanta, GA)
- …center operations organization in Covington, GA and future expansions as a Data Center Operations (DCO) Cluster Manager . Data Center Operations ... to safety, security, availability, scaling, and efficiency in support of our data center operations . - Carry out supervisory responsibilities in accordance with… more
- Mass Markets (Savannah, GA)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to… more