• Call Center Workforce…

    Ryder System (Atlanta, GA)
    …Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Workforce Analyst assists in ... delivering accurate and cost-efficient contact volume forecasts, and agent workforce schedules for our call center...forecasts, and agent workforce schedules for our call center activities, both real-time and planned.… more
    Ryder System (06/04/25)
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  • Workforce Analyst

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... workforce and workload to help the Workforce ...DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively… more
    ASM Research, An Accenture Federal Services Company (06/03/25)
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  • WFM Analyst Senior

    Elevance Health (Atlanta, GA)
    …degree in Business, Statistics or related field and a minimum of 2 years call center operations experience with 3 years real-time management, scheduling and ... adaptable workplace. Alternate locations may be considered. The **WFM Analyst Senior** is responsible for accurately predicts call...forecasting experience in a centralized call center environment; or any combination of… more
    Elevance Health (05/30/25)
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  • Application Analyst Principal

    Intermountain Health (Atlanta, GA)
    …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) The… more
    Intermountain Health (06/04/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Atlanta, GA)
    …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
    Verint Systems, Inc. (05/23/25)
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  • Sr Security and Threat Monitoring Analyst

    UKG (Ultimate Kronos Group) (Atlanta, GA)
    …inspired by you. **About the Team** As a Senior Security and Threat Monitoring Analyst , you will be part of UKG's Global Security Operations Center (GSOC) ... of the work, you are required to have occasional on- call duties on weekends and/or holidays. Additional work hours...we already hold the #1 market share position for workforce management and the #2 position for human capital… more
    UKG (Ultimate Kronos Group) (05/21/25)
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