- Mass Markets (Garden City, GA)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Garden City, GA)
- …We are hiring an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account growth in our ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Garden City, GA)
- …equivalent + 1+ years of customer service experience, preferably in a contact center . + Strong communication and interpersonal skills. + Ability to multitask ... make a difference? Join our team as a Customer Service Representative, where you'll play a key role in...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Garden City, GA)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Garden City, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Kyndryl (Atlanta, GA)
- …C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and ... care management workflows. **Preferred Qualifications: ** + 15+ years' experience in contact center sales, consulting, services , or transformation… more
- Mass Markets (Savannah, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center agents to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Savannah, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- Provides assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... to military service members and their families. Demonstrates expertise in handling...needs. + Educates participants on specialty program offerings, promote services , and demonstrate knowledge of military culture. + Conducts… more
- Mass Markets (Savannah, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... to support a variety of inbound and outbound customer service and sales projects for a diverse client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more