- Mass Markets (Garden City, GA)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to… more
- Pearl Interactive Network (Atlanta, GA)
- …Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible ... and ensure alignment with overall objectives. + Serve as a point of contact for quality assurance issues within the program, providing expertise and guidance… more
- Mass Markets (Garden City, GA)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Analyst - State Based Exchange Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/65178/other-jobs-matching/location-only) ... Job Share this Job Sign Up for Job Alerts Under broad supervision, the Quality Assurance Analyst is responsible for collecting, analyzing, and interpreting data… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** ... Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or...+ Demonstrated ability to contribute to quality assurance program creation or execution. +… more
- Mass Markets (Garden City, GA)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit … more
- Mass Markets (Savannah, GA)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality … more
- State of Georgia (Upson County, GA)
- …security; Performs administrative and programmatic functions such as budget planning, quality assurance , personnel matters, intake staffing and coordination of ... Director Child Enrichment Center (Tender Tech) Georgia - Upson - Thomaston...7. Performs administrative and programmatic functions, including budget planning, quality assurance , personnel matters, intake staffing, and… more
- Mass Markets (Savannah, GA)
- …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
Recent Searches
- Retail Key Holder (Florida)
- Controller Manufacturing (United States)
- Medicare Medicaid Staff Accountant (Iowa)
- AA Patient Care Technician (United States)
Recent Jobs
-
Auditor-Internal Audit II/Senior I (dependent upon experience); based in
- Kinder Morgan (Houston, TX)
-
Supervisor II, Recycling Facility
- WM (Mansfield, MA)